Division: Touring
Job type: Tour Assistant
Location: UK (Manchester)
Salary: DOE
In 1988, our founders had an ambitious dream to form the largest specialized travel company in the world – to set the example of how touring and travel should be done. The belief that travel is one of the most emotive experiences you undertake and our ambition to make this experience the absolute best it can be for the traveller, has become the guiding principle for TAG.
We believe that through a bespoke, high-touch and personal service, we can alleviate the stress and complexity of travel. So, whether it is a business meeting to close a deal, an event to meet industry peers or a gig for 50,000 screaming fans, we will get our clients to where they need to be feeling ready to take on the world.
At TAG, our company values matter. We appreciate our staff working as a Team, having Ambition and being Genuine. You will have a passion for the job you do, as well as a drive to want to do better – in return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!
As UK Tour Assistant you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:
- Provide Administrative Support to the Touring Team
- Create Touring Movement Sheets
- Design & Create Presentations for Tour Managers
- Support Negotiations with Suppliers
- Use the Airline Reservation System (GDS)
- Work within the wider development plan to progress to become a Tour Specialist
To be successful at TAG is as much about mindset and attitude as it is about skill-set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.
We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements ‘outside of office hours’ to manage time zones and other work commitments.
As UK Tour Assistant there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.
- Desire to Learn: This role has been designed to develop and progress in your skills to become a touring specialist
- Strong Organisation and Prioritisation Skills: An appreciation for timely responses/actions and meeting strict deadlines
- Attention to Detail: Consistent levels of accuracy
- Teamwork: You need to be able to work across teams, locations and time zones, building strong relationships with both our highly valued external and internal people
- Continued Enthusiasm: Ability to work within changing priorities
- Flexibility: A flexible approach to working hours and days in consideration of client tour dates and TAG Global offices across different time zones
This is a full-time role 35 hours per week based in our London or Manchester office.
You will report into the UK Operations Manager based in Manchester. There are other team leaders based in both London and Manchester that you may work closely with too.
As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So here’s our promise to you:
- Competitive salary DOE
- Healthcare cash-back scheme
- Wellness/EAP programme
- Employee discounts
- Enhanced employer pension contributions
- Service-based holiday entitlement
We also provide equal employment opportunities for all employees and applicants. This prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV to HRUK@tag-group.com.
And before you press send, please make sure you’re eligible to work in the UK!